[Remote] Commercial Product Management - Product Manger Work Comp

Note: The job is a remote job and is open to candidates in USA. American Family Insurance is seeking a Product Manager for their Workers Compensation Product. The role involves managing the product's performance, conducting market analysis, and delivering solutions that enhance profitability and customer experience.

Responsibilities

• Oversee development of specific strategies related to price, product and underwriting. Execute and deliver product initiatives that lead to profitability and growth
• Collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience
• Research the competition to develop opportunity and threat assessments
• Lead with a continuous improvement approach
• Develop and maintain strong technical expertise and knowledge within the product management team
• Oversee research and insights gathering and analysis including competitive intelligence, customer empathy, strong understanding of pricing models and analysis, and innovation methodology working closely with product development teams
• Ensure overall compliance and financial viability
• Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets in partnership with product development team members
• Lead line analysis as needed as prioritized by line lead to inform line performance, strategy and line level initiatives
• Primary contact with Product Development within assigned LOB
• Develop Line Initiatives
• Own line product guides and UW guidelines
• Develop Line Communications as directed from Sr. Manager - Product
• Complete analysis for line business reviews
• Complete line P&G initiative analysis
• Primary contact with claims for Work Comp line of business
• Primary contact with UW support teams for Work Comp

Skills

• Insurance Product Management experience is required!
• Demonstrated experience providing customer-driven solutions, support, or service
• Demonstrated experience developing insurance product/line of business strategies
• Extensive knowledge of leveraging customer, market, and competitor intelligence
• Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches
• Extensive knowledge of market research and marketplace and regulatory trends
• Extensive knowledge and understanding of product design, pricing and product management
• Solid knowledge and understanding of advanced financial and data analysis techniques
• Demonstrated experience leading projects in product development and product management
• Demonstrated experience with profit and loss accountability
• Previous workers compensation experience in the insurance industry is strongly desired

Benefits

• We provide benefits that support your physical, emotional, and financial wellbeing.
• You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
• We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).
• In addition, our student loan repayment program and paid-family leave are available to support our employees and their families.
• Relocation support is offered for eligible candidates.
• Interns and contingent workers are not eligible for American Family Insurance Group benefits.
• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.
• This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.
• At times, sessions may be delivered virtually based on scheduling and availability.
• If you reside within 35-50 miles from one of the following offices: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034, this is a hybrid position with 10 days per month in the office.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• American Family Insurance is committed to the full inclusion of all qualified individuals.
• If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

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