[Remote] Client Operations Manager

Note: The job is a remote job and is open to candidates in USA. Cardlytics is a leading purchase intelligence and incentives platform founded in 2008. They are seeking a Client Operations Manager who will build strong relationships with clients and ensure successful campaign outcomes using Cardlytics products and services.

Responsibilities

• Serve as a trusted partner to internal stakeholders on the partnership & customer success teams, ensuring that campaigns for our advertisers and/or publishers launch on time and accurately
• Become an expert on the campaign operations of CDLX, acting as a trusted resource of operational knowledge for internal stakeholders
• Engage cross-functionally and at times directly with clients to ensure that our campaigns run properly and generate the results that our clients are looking for

Skills

• 2+ years of Campaign Management experience within the marketing/advertising landscape
• Excellent communication and interpersonal skills that allow you to build trust with both internal and external partners
• Extremely high attention to detail in order to ensure the highest level of performance possible on our campaigns
• A self-starter with a strong work ethic and able to work independently with purpose and urgency
• A strong problem solving abilities and a proactive mindset
• Someone with a passion for managing and growing client relationships to help them achieve their goals
• Familiarity with or willingness to work within macOS and Google Workspace (Docs, Sheets, Slides)
• Experience within CLO is preferred

Benefits

• Flexible paid time off plus company holidays
• Medical, dental, and vision insurance begins on your first day
• 401(k) retirement plan with company match, plan also includes a student loan debt repayment option
• Employee Stock Purchase Plan
• Educational assistance for continuing education
• Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)
• Complimentary Calm app subscriptions to support employee mental health and wellbeing

Company Overview

Company H1B Sponsorship