[Remote] Senior Director, Strategic Accounts - Meta

Note: The job is a remote job and is open to candidates in USA. Ciena is a global leader in high-speed connectivity, committed to a people-first approach. The Senior Director, Strategic Accounts - Meta is responsible for driving growth with strategic customers through operational rigor and commercial excellence, focusing on go-to-market strategies that enhance bookings and market share.

Responsibilities

• Lead all aspects of the GCE (Global Customer Engagement) activities for the GCN (Global Cloud Networking) Meta account for Ciena
• Develop strong customer relationships that neutralize competitive infiltration into the Meta account while creating an exceptional customer experience with Ciena
• Identify & drive new business initiatives that increase Ciena's market share and drive long-term growth for our optical and high-speed connectivity portfolio across market segments
• Build & implement strategic account plans that best position Ciena to maximize its revenue and margins in line with Ciena’s strategic direction
• Maintain industry knowledge of the competitive landscape
• Work collaboratively within the sales & engineering teams as well as cross-functional teams to build winning sales, product, engineering and marketing strategies
• Identify, develop and evolve networking solutions which influence and/or support Meta’s connectivity requirements across Core, Metro, Edge, Inside the Data Center and Submarine applications
• Identify, consolidate & prioritize feature requests for strategic sales opportunities while ensuring follow-up on innovations needed to create measurable impact on overall company success
• Provide leadership and guidance for the account’s sales and sales engineering team members, while working closely with R&D, PLM and Commercial primes to achieve our growth objectives
• The role is Global and will require flexibility to travel frequently to engage with Meta stakeholders and decision makers

Skills

• 15+ years of progressive experience in senior sales leadership roles within telecommunications, networking, or a closely related technology industry
• Proven success owning and growing strategic or global accounts with responsibility for significant revenue and margin targets
• Demonstrated ability to lead and scale world-class, geographically distributed sales teams
• Extensive experience engaging, influencing, and negotiating with executive-level customer stakeholders
• Telecom infrastructure (preferably optical and/or routing and switching) experience and/or large network (service provider) footprint complex sales
• Understand hyperscaler business
• Running large accounts that have oversized influence on the company's revenue
• Strong commercial acumen with a track record of driving revenue growth, market share expansion, and gross margin improvement
• Exceptional communication, collaboration, and stakeholder-management skills
• Bachelor's degree required; advanced business degree or equivalent experience strongly preferred
• Direct experience managing Strategic Accounts with complex, multi-year investment cycles
• Balanced background selling both directly and through partners or indirect channels
• MBA or equivalent advanced business education
• Experience driving transformational platform refresh or replacement programs within customer networks
• Demonstrated ability to introduce innovative approaches that deliver value beyond the scope of the role

Benefits

• Medical, dental, and vision plans
• Participation in 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave and other leaves of absence

Company Overview

Company H1B Sponsorship