[Remote] Field Services Manager - Mission Critical

Note: The job is a remote job and is open to candidates in USA. Crusoe is on a mission to accelerate the abundance of energy and intelligence, and they are seeking a Field Services Manager to lead their field operations and logistics. This role involves strategic oversight of power distribution solutions, ensuring high quality and safety standards while bridging gaps between manufacturing, engineering, and customer sites.

Responsibilities

• Lead and coordinate field support groups in the installation, start-up, and commissioning of power distribution equipment. Includes field deficiency remediation and warranty resolutions
• Collaborate with Engineering and Product Management to address quality/warranty concerns and implement engineering change requests in the field
• Interpret complex electrical drawings, wiring diagrams, and power studies to ensure installed equipment is configured to precise specifications. Develop KPI, PI programs along with field checklists associated with L2 and L3 Cx test scripts
• Oversee the use of specialized electrical test equipment to diagnose, program, and repair electro-mechanical assemblies
• Establish rigorous tracking for all material entering and leaving warehouse locations. Lead cycle counts and manage receivers for all deliveries
• Maintain an effective coordinated calendar for all logistic activities to and from the field, ensuring the production team receives materials accurately
• Strictly enforce company and site-specific safety regulations; ensure all field support units maintain a safe and tidy work environment
• Ensure the completion of detailed field technical reports, safety documents, and quality findings within the Company Maintenance Management System

Skills

• Minimum of 5 years in construction support operations or electrical/mechanical field services, with a deep knowledge of power distribution equipment
• 80% travel. Travel depending on project needs, including overnight stays
• 2-year Technical Degree or Associate degree preferred; or an equivalent combination of education and relevant training
• Expert ability to read and interpret technical drawings, service manuals, and Bills of Material
• Proficient in MS Office and mobile data entry
• Ability to act as a strategic advisor to senior leadership while remaining 'hands-on' with field teams
• Exceptional communication and organizational skills
• Ability to lift/carry up to 40 lbs
• Valid driver's license and ability to travel needed
• This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required
• Experience managing field fleets and heavy equipment logistics
• Familiarity with specific power distribution brands (e.g., Schneider, ABB, Eaton)
• Prior experience in the data center, renewable energy, or oil and gas sectors

Benefits

• Competitive compensation
• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off

Company Overview

Company H1B Sponsorship