[Remote] Revenue Enablement Program Manager
Note: The job is a remote job and is open to candidates in USA. ChowNow is a leading player in off-premise restaurant technology, helping independent restaurants thrive in the digital economy. They are seeking a strategic, data-driven Revenue Enablement Program Manager to enhance the performance of their Revenue organization through enablement initiatives that drive revenue impact and improve execution quality.
Responsibilities
- Partner with GTM leadership to identify performance gaps and define enablement priorities aligned to business goals
- Build and execute a quarterly enablement roadmap spanning onboarding, product enablement, and skill development
- Build launch certification programs and define measurable adoption metrics (call behaviors, pipeline mix, win rate impact)
- Support rollouts of new sales processes and tooling (e.g., Gong), with enablement assets and reinforcement plans that drive behavior adoption
- Lead new hire onboarding sessions from both content build and delivery
- Develop scalable assets—playbooks, talk tracks, guides, and SOPs—and own content strategy across tools (e.g., Guru, Lessonly), establishing governance for creation, review, and ongoing audits so teams have centralized access to accurate, up-to-date resources
- Train post-sales teams on technical knowledge needed to support customer support troubleshooting
- Partner with leadership to define and track success metrics for enablement programs (time-to-productivity, ARR, win rates, churn reduction, upsell, etc)
- Leverage toolstack to assess performance and surface coaching opportunities (Gong, Outreach, Glean, Claude)
- Continuously iterate on programs based on data, feedback, and business outcomes
- Complete ChowNow New Hire Onboarding Experience
- Build a deep understanding of the GTM org and the teams KPIs
- Audit existing enablement assets, onboarding programs, and knowledge management systems to identify immediate gaps and quick wins
- Define and align on a prioritized enablement roadmap
- Launch ongoing enablement initiatives ie. everboarding programs
- Achieve defined adoption metrics for at least one major initiative
- Demonstrate early indicators of revenue impact (improved discovery quality, improved pipeline hygiene, increased attach rate, etc.)
Skills
- 3+ years of experience in Sales Enablement, Revenue Enablement, or Sales Performance roles supporting Account Executives or Account Managers in a SaaS or high-growth technology environment
- A proven track record leading enablement programming lifecycles end to end
- Deep understanding of SaaS sales cycles (especially SMB)
- Experience operationalizing discovery and value frameworks into scalable programs (BANT, MEDDPICC, etc)
- Strong data fluency — ability to tie enablement initiatives to measurable business impact (win rate, ACV, pipeline conversion, ramp time, reduced churn, etc)
- Experience partnering closely with Sales, CX, Product Marketing, RevOps to launch GTM initiatives at scale
- Experience supporting call coaching platforms (e.g., Gong) and embedding coaching frameworks into manager rhythms
- A demonstrated ability to build structured certification programs and measurable skill validation
- Excellent executive communication skills; comfortable presenting to senior leadership
- Strong organization skills and can lead multiple concurrent initiatives without losing quality or velocity
Benefits
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
Company Overview