[Remote] Premium Operations Coordinator - Remote

Note: The job is a remote job and is open to candidates in USA. Symetra is a national financial services company dedicated to helping people achieve their financial goals. The Premium Operations Coordinator plays a key role in ensuring the accurate and timely processing of premium payments for new and in-force business, involving reviewing, reconciling, and processing funds received through various channels while maintaining accuracy across multiple systems.

Responsibilities

• Review and process paper and electronic premium payments, ensuring negotiability and accurately allocating remittance information within the appropriate administrative systems
• Reconcile daily funds processed against system entries, researching and resolving discrepancies while making necessary adjustments
• Monitor and maintain the accuracy of financial transactions through detailed review and quality control practices
• Support a variety of operational and administrative tasks as business needs and daily volumes fluctuate
• Serve as a cross-functional backup for multiple processes, ensuring continuity of operations and team success
• Identify and escalate issues as needed while contributing to process improvements and operational efficiencies

Skills

• High school diploma required
• Detail-oriented with a strong focus on accuracy and quality
• A proactive communicator who asks questions and seeks clarity when needed
• Organized and able to manage multiple priorities while meeting deadlines
• Self-motivated and comfortable working independently
• A strong problem-solver who can identify and resolve discrepancies
• Adaptable and willing to support a variety of operational tasks
• Accounting, AP/AR, cash application, or related financial operations experience is a plus

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Eligibility for annual bonus programs

Company Overview