[Remote] Senior/Staff Product Manager (CMS)

Note: The job is a remote job and is open to candidates in USA. Skylight is a digital consultancy focused on improving public services for government agencies. The Senior/Staff Product Manager will be responsible for coordinating with multiple stakeholders to align on compliance goals and lead product strategy in support of the Centers for Medicare & Medicaid Services (CMS). This role involves navigating an ambiguous environment to ensure states meet new Medicaid community engagement requirements by the deadline.

Responsibilities

• Coordinate across CMS and multiple state stakeholders to align on goals, constraints, and what each state needs to reach compliance
• Lead discovery, requirements gathering, and scoping in an ambiguous space, turning unclear starting points into prioritized, actionable plans
• Translate needs from users and government partners into a strategy, including vision, objectives, and measures of success
• Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives
• Work in close partnership with federal and state government teams to transfer digital skills and product knowledge over the course of the project
• Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future

Skills

• Understand lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning
• Can develop a product strategy that is informed by an understanding of the problem to be solved, prioritizes outcomes over feature sets, and establishes the direction of the product over time (e.g., product roadmap), including success criteria
• Understand how to engage in the process of human-centered design in order to better inform product direction
• Ability to collaborate with folks outside of your discipline, such as researchers, designers, engineers, and others, in order to get things done
• Ability to manage clients and stakeholders in a way that builds trust, alignment, and healthy environments for individuals and teams
• Understand the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice
• Experience coordinating across multiple stakeholders and leading discovery, requirements gathering, and scoping — especially in ambiguous or fast-changing environments
• Experience working on cross-functional teams (product, design, engineering, ops) in iterative delivery
• A mindset and work approach that aligns with our core values
• Experience with Medicaid, state eligibility systems, or other public benefits programs
• Experience delivering technology in government, regulated industries, or other public-benefit settings
• A track record of staying aligned and accountable on remote teams

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment

Company Overview