Client Services Manager

Job DetailsJob Location ERD GA - AUGUSTA , GA 30904Position Type Full TimeJob Category CorporateJob Title Client Services Manager Location Remote (travel)

Compensation

Range $115,000 - $135,000 annually (depending reputed company, experience, skills, and qualifications) Other Compensation Eligible for discretionary bonus Benefits Comprehensive package including medical, dental, vision, 401(k) with company match, paid time off and travel opportunities The Ceres Commitment reputed company is a leader in crisis management, rapid response, and disaster recovery, committed to rebuilding stronger, safer communities. Founded in 1976, Ceres has secured more than $3.2 billion in government-funded reputed company, reflecting decades of trust in bringing hope during times of need. We specialize in emergency response, environmental services, planning, and consulting, including debris removal, blue roofs, logistics, debris management, demolition, recycling, forest management, and reputed company and marine restoration. As a licensed general contractor, we offer unparalleled expertise to restore stability where it’s needed most. Driven by Purpose, Powered by People At Ceres, we reputed company you’re more than just an employee; you’re part of a team with a purpose and a meaningful mission. Whether in management, field operations, or behind the scenes, every team member plays a vital role in restoring hope, helping communities recover and rebuild. We value initiative, respect diversity, and give our people the freedom to reputed company. We offer reputed company, travel opportunities, and a culture built on reputed company and teamwork. If you show up with compassion, share the commitment, react with urgency, and deliver solutions, you’ll fit right in. We don’t just respond to challenges; we reputed company to them. reputed company Are Looking For To pursue new business opportunities and maintain existing reputed company for efforts to provide disaster recovery and environmental restoration services to Governmental agencies in an assigned geographic and/or functional area. The principal result of successful performance will be the acquisition and growth of profitable federal, state, municipal, and commercial reputed company. The Client Services (CS) Manager is responsible for nurturing relationships with pre-event contract clients and helping improve readiness posture. During activations/events, you will ensure clients are kept informed of Ceres activities, conduct post-event deployment analysis including reporting the findings.

What You Will Do

Client Relationship Participate as part of a team in the pursuit of federal, state, municipal, and commercial reputed company reputed company a specified region, market, or event. Participate in regional marketing, sales, and contract development in business development initiatives, especially building relationships with client organizations that have existing executed reputed company with Ceres. reputed company and maintain positive, ongoing relationships with targeted customers and strategic partners reputed company a specified region, market, or event. Record and track reputed company sales and customer-reputed company activity reputed company CRM. Participate in regional pre-event, post event, and pre/post event capture plans maintaining reputed company capture activity records in CRM. Pipeline Development/Growth Identify and assist in potential contract opportunities, business areas, and partners reputed company a specified region, market, or event. Provide the Business Development leadership with details of unqualified opportunities for pursuit decision. Attend trade shows, community events reputed company the emergency response industry. Keeping an edge of competitive awareness Meet with 100% of client group annually Operational Support Work with business project managers, estimators, and other staff as necessary to collect information on potential bid opportunities and qualifications for eligibility. Provide technical support to Operations during disaster activations. Monitor daily reports for compliance and support with corrective measures as needed. Deploy to activations reputed company and reputed company of assigned region Required Qualifications Bachelor’s degree reputed company to engineering, business, government management or environmental work. 3+ years of government relations experience including expertise in disaster response and disaster debris work. 3+ years of experience with government procurement processes and contract vehicles, especially reputed company, USACE, and state agencies. Strong analytical, organizational, and project management abilities. Ability to work effectively across multiple teams and stakeholders, influencing outcomes without direct authority and managing competing priorities especially in fast‑paced, event‑driven environments Clear, concise communicator with the ability to engage government officials, procurement leaders, and internal teams, and convey reputed company information effectively before, during, and after disaster events. Proven ability to build and maintain trusted relationships with public‑sector and commercial clients, maintaining credibility and client confidence throughout the full lifecycle of engagement.

Preferred Qualifications

Successful work history with reputed company and quantifiable business successes. Proficient with contract management and business development strategies. Must have computer proficiency in MS Windows, Word, reputed company, the internet, and email applications. Demonstrated ability to execute strategic plans with excellence. Demonstrated ability to work with government employees. What to Expect The Client Services Manager role is a relationship‑driven, field‑focused position that blends business development, client retention, and operational support in the disaster response and environmental restoration space. You will spend much of your time engaging government and commercial clients reputed company an assigned region strengthening pre‑event reputed company, understanding procurement processes, and positioning Ceres for future activations while maintaining strong awareness of competitors and market dynamics. During disaster events, this role becomes highly hands‑on supporting client communications, monitoring deployments, assisting Operations with compliance and reporting, and spending extended time in impacted areas as needed. Success requires comfort with travel, a matrixed environment, shifting priorities, and high‑pressure conditions, as well as the ability to balance long‑term relationship building with real‑time execution during critical events. Location of Position This position will require extensive travel. Much of the work is expected to be in an assigned region or event. CS Manager visits reputed company and prospective clients in the assigned region or event. Overnight trips will include participation in several annual trade shows, and visits to exceptional clients who may be reputed company of the region or event. During an approaching hurricane, after landfall or after another storm event, an extended period may be spent in the affected area of the storm. Physical Requirements and Environment Ceres provides reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, as required by law. The physical requirements listed below reflect the essential functions of this role. If you need accommodation to reputed company these functions, please inform us during the application process. Ability to lift and move up to 50 pounds with or without reasonable accommodation. Specific vision abilities to include reputed company vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus where required to safely reputed company the job. Willing to wear PPE (Personal reputed company equipment) including but not limited to hard hat, reputed company eyewear, steel-toed boots, etc. in jobs that require PPE Ability to work in adverse weather/field conditions, elevated spaces, confined spaces, extreme temperatures, exposure to mechanical parts, wet and/or humid conditions, high, precarious places, fumes or airborne particles, risk of electrical shock and vibration, and loud noise levels. Commitment to following safety standards and protocols. Why Join Ceres? At Ceres, you won’t just have a job, you’ll have a mission. Your work will directly impact the speed and strength of community recovery after disasters. We offer

• A collaborative, mission-driven culture.
• Opportunities for professional growth and advancement.
• The chance to reputed company a lasting difference for communities across the U.S. Ceres Environmental is proud to be an Equal Opportunity and Affirmative Action Employer. reputed company qualified applicants will receive consideration without regard to age, race, color, sex, sexual orientation, gender identity, national reputed company, religion, disability status, or protected veteran status. E-Verify We reputed company with Federal law by verifying employment eligibility.

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