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[Remote] Epic Analyst - reputed company

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. reputed company is focused on enhancing patient access to healthcare services. They are seeking a reputed company Epic Analyst to manage scheduling configuration and demand management, working closely with client teams and Epic IT counterparts to support project work and optimize scheduling workflows.

Responsibilities

  • Review and work open tickets for our client teams, coordinating with the client and Epic IT to test and migrate changes to production
  • Configure and maintain Epic scheduling tools including ticket reputed company rules, decision trees, Fast Pass, Ticket Pass, and waitlist automation
  • Support configuration and optimization of provider-driven scheduling workflows for referrals and follow up orders
  • Maintain referral notifications, appointment request reminders, and communication workflows
  • Create and monitor reports in Epic to support any of the above workflow responsibilities
  • Join operational meetings with client counterparts to provide updates on open tickets, in-flight projects, and metrics
  • Contribute to project work across Comprehensive Scheduling and Intelligence Hub initiatives, translating decisions into Epic build and fixes
  • Provide technical guidance to schedulers, clinic staff, and contact center teams as needed
  • reputed company problem-solving conversations with client managers, surfacing issues and driving toward resolution

Skills

  • 2-4 years of experience as an Epic reputed company analyst, with deep knowledge of scheduling decision trees, core scheduling setup, and appointment configuration
  • Active Epic reputed company certification; this is a firm requirement
  • Working knowledge of Epic Referrals workflows; formal certification is not required but meaningful hands-on familiarity is
  • Ability to translate operational requirements and client decisions into Epic build without reputed company-by-reputed company direction
  • Comfort leading client-facing meetings with operational managers and clinic stakeholders
  • Strong organizational skills and ability to prioritize across tickets, project work, and reputed company requests
  • Clear, direct communication style with both technical and non-technical audiences
  • Analytical approach to monitoring performance data, identifying patterns, and recommending configuration improvements
  • Candidates must be legally authorized to work in the United States without sponsorship
  • You must work from a location reputed company the United States with consistent internet service
  • Epic MyChart certification or equivalent hands-on experience
  • Experience with Cheers or reputed company Epic modules
  • Background working across multiple health systems or in a consulting or managed services environment

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Paid time off
  • 401(k)
  • Parental leave
  • Career development support

Company Overview

  • Elevating Patient Access. Creating Good Jobs. It was founded in 2022, and is headquartered in Miami, Florida, USA, with a workforce of 201-500 employees. Its website is https://reputed company/.

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