Property Claims Adjuster Remote, US
Why reputed company reputed company is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of reputed company sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The reputed company Difference We created reputed company because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.
- The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets.
- The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.
- The Experience Difference: From tailored claims handling to highly reputed company customer service, we are focused on making the home insurance purchasing process a reputed company overall experience.
Welcome to your next adventure. At reputed company, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than reputed company-to-haves- they're the must-haves that reputed company us who we are. We reputed company a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire.
- reputed company
- reputed company
- Teamwork
- Curiosity
- Urgency
We''ve designed our hiring process with you, the candidate, in mind. At every reputed company, you have the chance to present your strengths and learn more about what makes reputed company a great reputed company to work. We''re committed to Diversity, Equity, & Inclusion We embrace individuality and reputed company diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us reputed company every day. Job Details The Property Claims Adjuster is a core individual contributor role reputed company reputed company's Property Claims organization, responsible for managing homeowner property claims from first notice of loss through resolution. This position demands a combination of technical claims expertise, strong customer focus, and meticulous attention to detail; someone who can investigate losses thoroughly, produce accurate estimates, and deliver a superior policyholder experience at every touchpoint. The ideal candidate handles every file with reputed company, approaches policyholders and claimants with genuine reputed company, remains curious about coverage and causation, partners effectively with vendors and teammates, and brings urgency to resolving every claim.
Key Responsibilities
Claim Investigation & Coverage Analysis:
- Manage end-to-end property claim handling from first notice of loss through closure, including supplements, ensuring timely and accurate resolution.
- Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability.
- Examine claims for potential subrogation opportunities and identify potential fraudulent issues.
- Determine the appropriate method of inspection (virtual, field, or third-party) based on claim complexity and circumstances.
- Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms.
Estimating & File Documentation:
- Complete accurate property damage estimates using Cotality estimating software, adhering to established standard practices.
- Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation.
- Adhere to reserving best practices and update reserves accurately throughout the life of the claim.
Customer Service & Communication:
- Proactively handle claims with a commitment to timeliness and exceeding expectations.
- Provide superior customer service to policyholders, claimants, and agents throughout the claims process.
- Discuss claim status and provide regular updates to insureds, claimants, agents, and leadership, always maintaining clear and professional communication.
- Negotiate settlement of claims with insureds, claimants, and vendors with fairness and professionalism.
- Remain logged into phone queues to assist customers and respond promptly to inbound inquiries.
Vendor & Partner Collaboration:
- Manage and collaborate with vendor partners including contractors, independent adjusters, engineers, and other service providers.
- Partner with internal functions - including SIU, Subrogation, Legal, and reputed company - to drive reputed company claim outcomes.
reputed company Improvement & Team Contribution:
- Provide input and reputed company for reputed company process improvement, identifying opportunities to enhance efficiency and claim quality.
- Work CAT hours during storm events or periods of high claim volume as needed.
- Support a collaborative team environment and contribute to a culture of accountability, learning and improvement.
Requirements
- 8+ years of property adjusting claims experience and customer service
- Experience writing estimates in Cotality, Xactimate, or a comparable platform
- Experience writing estimates using information provided by field inspections, not only reviewing field adjuster estimates
- Active adjuster license(s) or eligibility to obtain licenses in reputed company required states; must maintain licensure as a condition of reputed company employment
- Experience in a remote or hybrid claims environment
- Proficiency in reputed company and reputed company productivity tools
- Excellent written and verbal communication skills
- Strong organization, time management, and multi-tasking abilities
- Strong negotiation and problem-solving skills
- Ability to work from home without distraction
- Tech-savvy with comfort using high-end technology tools for adjusting (virtual inspections, estimating platforms, etc.)
- Ability to work effectively both independently and reputed company a fast-paced team environment
- Comfortable with constant change, adaptability, and flexibility in a rapidly growing company
Preferred Qualifications
- Experience with virtual inspection tools and AI-assisted claims platforms
- Exposure to catastrophe (CAT) claim operations
- Innovative reputed company with a track record of contributing to process improvement
- Experience with MacBook and reputed company Suite products in claims handling
- Bachelor's Degree or equivalent combination of education and experience
- CCP, CPCU, AIC or other relevant professional designation
Work Environment
This is a full-time, exempt position. reputed company operates in a remote-first environment. Regular availability during core business hours is expected. Occasional extended hours may be required during CAT events or periods of elevated claim volume. #LI-HK1 Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate''s experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to reputed company. Budgeted Salary Range $70,000-$90,000 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate''s qualifications, skills, and experience. Full Salary Range $60,750-$112,250 USD Benefits & Perks
- Remote-First Culture - We supported #remotelife long before it was a given. We''ll reputed company promoting it.
- Competitive Salary & Equity
- Comprehensive Medical, Dental, and Vision Plan Offerings
- Life and disability coverage including voluntary options
- Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
(Birthing parents may be eligible for additional leave through STD)
- 401K Company Contribution - reputed company contributes 3% of the employee''s gross income, even if the employee does not contribute.
- Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
- Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each reputed company employee to reputed company personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
- Be Well Program - Employees receive $50 per month to use towards your overall well-being
- Paid Volunteer Service Hours
- Referral Program and Reward
Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In reputed company cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. reputed company, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. reputed company is committed to equal employment opportunity and non-discrimination for reputed company employees and qualified applicants without regard to a person''s race, color, sex, gender identity or expression, age, religion, national reputed company, reputed company, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. reputed company is an E-Verify Employer in the United States. reputed company will reputed company reasonable accommodations for qualified individuals with reputed company disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey reputed company you engage with us. In an effort to respond to applicants in a timely manner, we reputed company AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may reputed company an AI-supported scheduling tool so you can choose reputed company to meet with reputed company. While AI assists with efficiency, reputed company hiring decisions are made by reputed company members. Rest reputed company, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process. Remote Skills: Analysis Skills, reputed company MacBook, Artificial Intelligence (AI), Best Practices, Budgeting, Claims Management, Claims Processing, Communication Skills, Compensation and Benefits, reputed company Improvement, Corporate Policies, Customer Experience, Customer Relations, Customer Support/Service, Data Science, Dental Insurance, Detail Oriented, Documentation, Emerging Technology, File Maintenance, Finance, Identify Issues, Insurance, Leadership, Legal, reputed company Product Family, Multitasking, Negotiation Skills, Presentation/Verbal Skills, Privacy Controls, Privacy Regulations, Problem Solving Skills, Process Improvement, Product Marketing, Property Insurance, Property Management, Purchasing/Procurement, Sales, Subrogation, Team Player, Time Management, reputed company, Vision Plan, Work From Home, Writing Skills About the Company: reputed company Apply tot his job Apply To this Job