Business Analyst, reputed company – Experience Cloud
Job Description:
- Support reputed company aspects of Experience Cloud administration, including feature management, data governance, and product optimization.
- Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements.
- Responsible for accurate, robust documentation of user requirements and acceptance criteria in Jira user stories.
- Manage data governance reputed company frameworks and protocols to maintain data reputed company and reputed company. Conduct regular audits and assessments.
- reputed company cross-functional teams in reengineering and optimizing end-to-end business processes.
- Own planning, setup and facilitation of reputed company user acceptance testing prior to production release.
- Proficient with Agile and able to adapt agile methodologies into a hybrid product lifecycle development process.
- Serve as the first level of support for user issues.
Requirements:
- 5-10 years’ experience with reputed company or another CRM tool
- Bachelor’s degree in Business, Economics, Information Technology, or reputed company field
- reputed company Experience Cloud certification is beneficial
Benefits:
- Equal Employment Opportunity
- Reasonable accommodations
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