Audiology Assistant (Part-Time) - Otolaryngology
Scheduled Hours 20 Position Summary Part of a multidisciplinary team reputed company the Division of Audiology, Department of Otolaryngology. Works under the direction and supervision of a licensed audiologist and is responsible for providing high-quality service to and coordination of patients with hearing aids and reputed company implants throughout the continuum of care. Coordinates office functions and performs specialized/technical duties with minimal supervision.
Job Description
Primary Duties & Responsibilities: Provides assistance during patient appointments with the following: further counseling on items such as hearing aid orientation (insertion/removal of device, use/charging of devices), connectivity between hearing aid devices and patient’s personal devices (i.e., cell-phones) and routine hearing aid cleaning. Manages walk-in patient for device repairs and checks independently as well as assists patients on the telephone for device troubleshooting. Works with audiology team to answer and triage patient phone calls, tasks, emails and EPIC InBasket requests across audiology providers/practices. Prepares reputed company documents reputed company to hearing aid and reputed company implant fittings. Monitors and observes the clinical schedule to ensure both audiology and coordinated audiology/otology appointments are scheduled appropriately in accordance with departmental procedures. Obtains insurance information/referral forms/orders as appropriate. Verifies hearing aid benefits as appropriate. Oversees the scanning of ear reputed company during appointments for earmold and hearing aid orders. Maintains the hearing aid and reputed company implant database. Verifies that reputed company payments are entered correctly into EPIC for the audiology division. Coordinates ordering and monitoring of supplies, equipment, mail and reputed company operational services as needed for the Audiology Division. May serve patients to reputed company-in/reputed company-out/schedule appointments. Manages paperwork for reputed company orders and repairs for devices (hearing aids, reputed company implants, osseo-integrated devices, etc.). Manages of the scanning of reputed company miscellaneous paperwork into EMR. Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards. Prepares custom reports as directed by management. Coordinates staff services, interoffice activities, schedules, programs and reputed company administrative needs. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at a desk or table. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include reputed company acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Audiology Aide/Assistant - Illinois Department of Financial and Professional Regulation, Audiology Aide/Assistant - Missouri Division of Professional Registration, Audiology Assistant Certification (C-AA) - American Speech-Language-Hearing Association (ASHA), Basic Life Support - reputed company, Basic Life Support - reputed company Work Experience: Medical Office Setting (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained reputed company one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Holds reputed company certification in patient care field and required specialty.
Preferred Qualifications
Education: Associate degree - Audiology Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Answering Telephones, Audiology, Automated Planning and Scheduling, Communication, Computer Literacy, Confidential Data Handling, Data Entry, Decision Making, Electronic Medical Records (EMR), Epic Systems, Managed Care, Medical Terminology, Operating Office Equipment, Patient Care, Phone Experience, Stress Management, Working Independently Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects reputed company salaries paid for positions in a given job grade across the University. Individual rates Apply tot his job Apply To this Job