Call Center Agent- Customer Relations -Fully Remote/Nationwide

Employer Industry: Retail Pharmacy Why Consider This Job Opportunity... • Salary up to $17.00 per hour • Opportunity for career advancement and growth within the organization • Work remotely or on-site in Orlando • Competitive benefits package including medical, dental, and vision coverage • Paid time off, 401(k) retirement savings plan, and employee stock purchase plan What To Expect (Job Responsibilities) • Respond to customer calls in a customer contact center setting • Research and interpret company procedures to assist pharmacy customers • Collaborate with various departments to resolve customer concerns • Process incoming phone calls, emails, and letters • Uphold customer service goals of responsiveness, reliability, and professionalism What Is Required (Qualifications) • Minimum of 1 year experience in customer service • Strong communication, organization, and follow-up skills • Proficiency in Microsoft Windows-based applications and MS Office • Flexibility in work schedule and completion of paid training program How To Stand Out (Preferred Qualifications) • Bilingual in Spanish • Prior inbound Call Center experience • Previous experience working from home a plus • Prior retail or Pharmacy experience At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!