Web Chat Specialist - Remote Work

Web Chat Specialist - Remote Work Salary: RM3,017 - 4,923 monthly... Syarikat: Petronas Jenis Pekerjaan: Sambilan Bekerja dari Rumah Bilangan Pemohon: 000+ Permohonan Segera Terbuka hanya untuk calon yang berpangkalan di Malaysia Penerangan Pekerjaan - Web Chat Specialist - Remote Work We are seeking a Web Chat Specialist to join our remote team at Petronas in Malacca City, Melaka, MY. As an Entry Level Web Chat Specialist, you will be responsible for providing exceptional customer service through web chat interactions with our clients. This part-time position requires at least 1 year of experience in customer service or a related field. Responsibilities: • Respond to customer inquiries and provide support through web chat in a timely and professional manner • Troubleshoot and resolve customer issues efficiently • Maintain accurate records of customer interactions and transactions • Collaborate with team members to improve customer experience and satisfaction • Stay up-to-date on product knowledge and company policies • Adapt to different customer communication styles and needs • Utilize creativity to provide personalized solutions to customer inquiries Requirements: • Adaptable and resourceful personality traits • Strong communication skills • Creative problem-solving abilities • 1 year of experience in customer service or a related field • Ability to work remotely and independently • Proficiency in typing and navigating web chat platforms • High school diploma or equivalent Benefits: • Company transportation provided • Employee discounts on Petronas products • Paid overtime opportunities • Flexible work hours Working Environment: At Petronas, we believe in injecting a sense of joy and vibrancy into the work environment. We encourage creativity, collaboration, and a positive attitude in everything we do. Equal Opportunity Statement: Petronas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, genetics, disability, age, or veteran status. : August 17, 2024 Join our team at Petronas and make a difference in the lives of our customers through exceptional web chat support! How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job. Jadual kerja: Kerja ini mempunyai jadual kerja berikut: • Flexible Faedah & Faedah: Pekerjaan ini mempunyai faedah berikut: • Remote work flexibility #J-18808-Ljbffr Apply Job!