Pre-Licensing Training Agent - Remote - South Carolina

Employer Industry: Digital Business Services Why consider this job opportunity... - Paid training program to prepare for the State Insurance Exam - Competitive wages and full benefits including Medical, Dental, Vision, and 401k - Paid time off and employee wellness programs - Opportunities for career advancement, as demonstrated by successful employee journeys - Collaborative and engaging work environment with diverse interactions - Equipment provided for the Licensed Agent role after training completion What to Expect (Job Responsibilities): - Resolve complex consumer issues and provide guidance to first-level representatives - Assist policyholders with billing inquiries and concerns - Support policyholders with requested policy changes and recommendations - Utilize decision-making skills to address consumer concerns effectively - Maintain adherence to company and departmental guidelines What is Required (Qualifications): - Minimum of 6 months customer service experience - Must be over 18 years of age - High School Diploma or GED required - Proven oral and written communication skills - Ability to type at least 25 words per minute How to Stand Out (Preferred Qualifications): - 6 months of call center experience - Strong logical problem-solving skills - Availability to work various shifts - Familiarity with Windows operating systems - Effective organization and work prioritization skills #DigitalBusinessServices #CustomerService #CareerAdvancement #PaidTraining #WorkFromHome At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!