Remote- Call Center Scheduler, Access Point

Employer Industry: Patient Engagement Services Why consider this job opportunity... - Competitive salary with a comprehensive benefits package - Opportunity for career advancement and growth within the organization - Fully remote work flexibility - Supportive and collaborative work environment - Chance to make a positive impact on patient care and community health What to Expect (Job Responsibilities): - Answer inbound patient scheduling calls and address concerns satisfactorily - Schedule, re-schedule, and cancel appointment requests accurately following protocols - Collect and perform data entry of required patient demographic and insurance information - Utilize professional communication etiquette and listening skills to assist patients - Maintain accurate and up-to-date information in the documentation system What is Required (Qualifications): - High School Diploma required; Associate's Degree or Bachelor's degree preferred - Minimum one year of previous call center or customer service experience - Ability to communicate effectively, both orally and in writing - Proficient user knowledge of Windows Office programs (Word, Excel, PowerPoint) - Ability to maintain confidentiality and work independently How to Stand Out (Preferred Qualifications): - Basic healthcare knowledge - Experience in a fast-paced call center environment #PatientEngagement #RemoteWork #CustomerService #CareerOpportunity #HealthcareJobs At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!