Web Chat Associate

Job Description: Jabil Circuit is seeking a dedicated and hardworking Web Chat Associate to join our team in Charlotte, North Carolina. As a part-time Associate Level position, the Web Chat Associate will be responsible for providing exceptional customer service through online chat support... Responsibilities: - Respond to customer inquiries and provide assistance through web chat - Resolve customer issues and concerns in a timely and professional manner - Utilize persuasion skills to promote products and services to customers - Collaborate with team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Meet and exceed performance goals and targets set by management Requirements: - Minimum of 2 years of experience in customer service or a related field - Excellent communication skills and the ability to effectively engage with customers - Strong persuasion skills and the ability to influence customer behavior - Ability to work cooperatively with team members to achieve common goals - Proficiency in using web chat platforms and other customer service tools - High school diploma or equivalent required Personality Traits: - Dedicated: Commitment to providing exceptional customer service - Hardworking: Willingness to go above and beyond to meet customer needs Soft Skills: - Persuasion: Ability to influence customer behavior and promote products - Cooperation: Willingness to work collaboratively with team members Benefits: - Company transportation - Profit sharing - Disability insurance Working Environment: At Jabil Circuit, we empower our employees to take ownership and make impactful decisions. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers. Equal Opportunity Statement: Jabil Circuit is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status. Deadline to apply: 2024-09-06 If you meet the requirements and are ready to join a dynamic team, apply now to become a Web Chat Associate at Jabil Circuit in Charlotte, North Carolina! How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Web Chat Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Apply Job!