Delivery Senior Workforce Analyst - Remote

Employer Industry: Healthcare Services Why consider this job opportunity... - Salary up to $54.95 per hour - Comprehensive benefits package including equity stock purchase and 401k contribution - Opportunity for career advancement and growth within the organization - Work remotely from anywhere within the U.S. - Supportive and collaborative work environment - Chance to make a positive impact on healthcare systems through data analysis What to Expect (Job Responsibilities): - Provide information and updates on projects to operational business partners across multiple segments - Collaborate with Workforce and operational teams to manage demand and supply - Lead and develop projects across various business segments and vendor partners - Analyze data to identify insights and opportunities for operational efficiency - Communicate findings and recommendations to all levels of leadership What is Required (Qualifications): - 2+ years of experience in Workforce Management - 2+ years of experience with Workforce Management software (e.g., IEX, Aspect) - 1+ years of experience leading or managing projects - 1+ years of experience using analytical and communication tools (Excel, PPT, etc.) - Ability to work independently with minimal direction How to Stand Out (Preferred Qualifications): - 2+ years of experience in systems administration or reporting - Understanding of call center telecom hardware (e.g., Genesys, CXOne, Avaya) - Proven track record of identifying and improving processes (Six Sigma, Lean, etc.) #HealthcareServices #WorkforceManagement #RemoteWork #CareerGrowth #DataAnalysis At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!