Pharmacy Technician – Refill Calls (Remote in Irving, TX) in Irving, TX

Pharmacy Technician - Refill Calls (Remote in Irving, TX) - Shields Health Solutions - Irving, TX - work from home job Company: Shields Health Solutions Job description: Job Purpose: The successful candidate will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. Works closely with Hospital pharmacy staff and Shields Liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Job Duties: • Proactively coordinate medication refills including data entry and pharmacy claim adjudication • Clarify prescription orders with pharmacist and/or clinician as appropriate. • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. • Answer, resolve and triage inbound inquiries. • Manage, organize, and update relevant data using database applications. • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. • Identify trends, resolves problems; recommend improvements; implement change. • Actively participate in process improvement initiatives. • Act as a value-added business partner to stakeholders throughout the organization. • Protect organization's value by keeping information confidential. • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, pulmonology, and/or oncology a plus Experience/ Education: • Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. • Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. • Education: High school diploma or GED required Pharmacy Technician - Refill Calls (Remote in Irving, TX) - Shields Health Solutions - Irving, TX - work from home job Expected salary: Location: Irving, TX Pharmacy Technician - Refill Calls (Remote in Irving, TX) - Shields Health Solutions - Irving, TX - work from home job Job date: Thu, 10 Aug 2023 00:44:52 GMT Apply for the job now! Pharmacy Technician - Refill Calls (Remote in Irving, TX) - Shields Health Solutions - Irving, TX - work from home job Apply Job!