Customer Service Representative - FULLY REMOTE

We are committed to exceeding our customer's expectations by providing quality customer support. As a member of our team, you will be joining a hard-working group that is serious about providing exceptional service! We are looking for individuals who are dedicated, energetic and have a passion for providing outstanding customer service. Come join our winning team where we have all the right answers!

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. We offers a comprehensive benefits package that may include: • Medical, Dental, Vision Care and Wellness Programs • 401(k) Plan with Matching Contributions • Paid Time Off and Company Holidays • Career Growth Opportunities and Tuition Reimbursement Responsibilities • Answer inbound calls as well as assist customers who have specific requests/inquiries. • Capturing information and entering data into a computer in a timely manner. • Operate our customer service database and read relevant call-handling instructions. • Relay messages and route calls to the appropriate resources. • Follow up on the calls of the client with clerical duties as well as liaising with other departments. • Dedicate your work time to providing personalized customer service at the highest level. Skills/Knowledge: • Previous call center experience preferred. • Previous customer service experience. • Utilities customer service experience preferred. • Medical office setting customer service experience preferred. Requirements: • Education: • High School Diploma or GED Equivalent. • Ability to pass a criminal background check. • Competencies: • Reliable internet connection and attendance. • Pleasant and friendly mannerisms, with a sound knowledge of telephone etiquette. • Basic computer navigation skills. • Quick and correct typing - ability to create grammatically correct responses without spelling errors. • Positive attitude and a passion for learning. PI6e0db3f11572-25404-37146056 Apply Job!