Customer Support Coordinator

Job Summary of Customer Support Coordinator: The success of Hilton is a direct result of their commitment to excellence and innovation. They are currently seeking a Customer Support Coordinator who can join their team and help deliver exceptional service. Responsibilities of Customer Support Coordinator: ? Oversees front desk operations. ? Provides guest service, guidance and leadership to ensure consistent customer service is provided. ? Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. ? Resolves customer complaints. Excellence: We aim for excellence in everything we do, consistently delivering outstanding results and quality: ? Hospitality - We're passionate about delivering exceptional guest experiences. ? Integrity - We do the right thing, all the time. ? Leadership - We're leaders in our industry and in our communities. ? Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. ? Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following ? key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Benefits of Customer Support Coordinator: ? For years, Hilton has been offering first-class lodging, top-quality services, and great value to cater to the needs of business and pleasure seekers alike. ? Hilton remains dedicated to its mission of providing exceptional guest experiences across its wide range of accommodations. ? Our passion for hospitality fuels us each day, as we work to spread the warmth and light of our vision to guests from all corners of the world. Apply Job!