Customer Service Representative for 3PL Logistic Company
Job Responsibilities: · Communicate with customers to receive and process orders accurately · Provides timely resolution of customer complaints, concerns, and inquiries · Tracks orders for customers and resolves shipping/order issues for customers · Coordinate scheduling pickups with carriers · Must have 3PL knowledge and vendor compliance to Major Department and Chain Discount Stores · Inventory control · Acts as a liaison between customers and all other departments · Maintain and update customer files · Follow-up on orders in progress Job Requirements: · Must have knowledge of vendor compliance for major department stores · Applicant must have minimum 1 years experience in logistic and warehousing · Must be fluent in English. Spanish and English Bilingual a plus · Excellent math and data entry skills · Must have excellent communication and organizational skills · Must be able to multi task and pay attention to detail · Must handle customer issues with a sense of urgency · Must possess good computer skills Work Remotely
- No
Job Type: Full-time Pay: From $19.00 per hour Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- 3PL Logistics: 2 years (Required)
- Customer Service: 2 years (Required)
Work Location: In person Apply Job!