Customer Service Assistant in Raleigh, NC
Job title: Customer Service Assistant in Raleigh, NC at WakeMed Health & Hospitals Company: WakeMed Health & Hospitals Job description: Job Description:OverviewThe Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center including, but not limited to, taking payments, changing or updating insurance, updating patient demographics, and setting payment plans. Responsible for maintaining requested average call wait time and projected daily call volume. Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit .EOE EducationHigh School Diploma or Equivalent Required - And Associate's Degree Business Administration Preferred Experience2 Years Related Position Experience In Healthcare Preferred Expected salary: Location: Raleigh, NC Job date: Thu, 15 May 2025 05:05:42 GMT Apply for the job now! Apply for this job