Lead Admin (Remote)
Friends In Transition (FIT) Counseling is a BIPOC-centered mental health group practice specializing in grief and trauma support. Our capture areas are specific to Washington, DC and Maryland, while we currently offer telehealth services during the pandemic. We’re looking for a motivated, detail oriented individual to support day-to-day operations and shape positive client/clinician experiences.
Key Responsibilities:
- Respond to all methods of client requests for services (phone, email, TherapyNotes)
- Complete client screening and provide intake docs for completion
- Schedule client appointments and manage clinician calendars
- Verify insurance benefits and communicate copayment
- Entering/updating client data into EHR system
- Submit patient billing and insurance payments
Required Qualifications:
- Confidence to work independently with openness to constructive feedback
- Effective interpersonal skills and speaking with new people
- Excellent organization and time management skills
- Problem solving prowess without explicit guidance
- Tech savvy with online systems/tools
Highly Preferred Qualifications
- Medical billing experience
- Experience with HIPAA compliant systems
- Experience in mental health/practice setting
- Experience with EHR, TherapyNotes specifically
- This is a part-time position with the potential to become full-time. Starting salary is negotiable between $17-$20/hr, commensurate with experience
- Health Insurance is available