Store Manager in Training (MIT)

Remote · USA Full-time New today

Insomnia Cookies is actively hiring for full-time hourly Store Manager in Training (MIT)roles in the New York City (East Region) market and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation

Pay range: $20.00 - $23.00/hr

Eligibility for end of month store bonus

Excellent comprehensive benefits 1st day of the month after 60 days of employment which includes medical, dental, vision and pet insurance coverage

$25.00 monthly cellphone stipend

10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.

Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.

Lead new hourly staff onboarding and initial training.

Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.

Support Store Ops Manager with ordering, inventory control and scheduling.

Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).

Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience

At least 1 year of experience in a supervisory role within a restaurant or retail store

Prior experience conducting in-person interviews of hourly support staff

Prior Point of Sale (POS) systems experience

Ability to utilize MS Office, Word and our Applicant Tracking System

Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)

Must be 18 years of age or older and have legal eligibility for employment in the United States

Additional Information

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Apply to this Job

Apply

Store Manager in Training (MIT)

Our sweet MIT perks & compensation

What will I do as a MIT with Insomnia Cookies?

Desired skills/experience

Additional Information

Related roles

Senior SRE Lead - India

Store Manager in Training

Chief Financial Officer

Director, Private Equity Sales

Director of Software Engineering

Manager, Fund Administration (AML)

Store Manager in Training

Staff Software Engineer (Mobile)

Compensation Programs Director

Store Manager in Training

Remote Customer Service Agent – Full-Time & Part-Time Positions | Access-a-Ride Transportation Program Support

Experienced Customer Support Manager – Remote Leadership Opportunity in Delivering Exceptional Customer Experiences

Cook $17-$18 (Flexible Schedule)

Remote Entry-Level Transcriptionist – Transcription Jobs Remote No Experience Required

Experienced Remote Customer Service Specialist – Delivering Exceptional Arenaflex Experiences

Pricing Actuarial Analyst Mid

Experienced Chat Support Specialist – E-Commerce Customer Service Representative (Remote)

Part-time Online Data Entry Job No Experience R...

Part-Time Remote Customer Service Representative – Flexible Home‑Based Role at arenaflex

Sales Team Interviews