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YC Implementation/Onboarding Specialist (Ex-founder in SF)

Remote · USA Full-time New today
Help us to increase the number of successful products in the world!
  • Location: You’ll be working in-person from our new (top secret ) founder studio in San Francisco. You'll need to already be authorized to work in the US.

  • Interview process: 4 stages across 2-3 weeks: 1) 30 min call with Scott (Executive Assistant), 2) 30 mins with James (Co founder), 3) 1-hour technical interview with the Marketing team, and 4) PostHog SuperDay (paid). Read more about our interview process.

  • Team: Brand & Vibes

  • Manager: Joe Martin

  • Compensation: Please check our compensation calculator.

  • Read more about how we hire and how we think about Diversity & Inclusion.

About PostHog

We help developers build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, A/B testing, a CDP, SQL access, and a data warehouse… and there’s plenty more to come.

PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 110,000 companies have installed the platform. We've had huge success with our paid upgrades, raised $27m from some of the world's top investors, and have shown strong product-led growth – 97% driven by word of mouth. 

We're growing quickly, but sustainably. We're also default alive, averaging 10% monthly revenue growth, and with more than $10m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.

What we value
  • We are open source. Building a huge community around a free-for-life product is key to PostHog's strategy.

  • We aim to become the most transparent company ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook, everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from.

  • Working autonomously and maximizing impact – we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.

  • Solving big problems – we haven't built our defining feature yet. We are all about shipping fast, talking to users, and iterating.

Job Summary
  • You get to work with all the coolest startups in the Bay Area

  • You'll get valuable product feedback

  • You'll get to try out new cool things (events? workshops?)

What you’ll be doing
  • Talking to every YC company

  • Getting them set up with PostHog - in person

  • Giving them merch

  • Being their dedicated support engineer

  • Handing off high-value prospects to sales

Requirements
  • Former founder - already plugged into the SF startup community to some extent, ideally have strong connections with the YC network

  • Live in SF - you’ll be working in-person from our new (top secret ) founder studio in San Francisco, just south of Mission Bay. You'll need to already be authorized to work in the US.

  • Technical - you need to help founders set up PostHog, but can easily follow existing documentation/resources

Benefits
  • Generous, transparent compensation and employee-friendly equity in PostHog

  • Unlimited time off with a 25 day minimum (in 2021 the team on average took 32 days off)

  • Private medical insurance, including dental and vision (US and UK only)

  • Pension/401k contributions (4% matching)

  • Generous parental, bereavement and child loss leave

  • Training budget and free books

  • ☕ $200/month budget towards co-working or café working and $300/month for team socials

  • Spill mental health chat

  • $100/month budget to provide support to open-source projects

  • We'll be your first investor

  • Regular team off-sites (we went to Tulum in May) with carbon offsetting for work travel with Project Wren

We believe people from diverse backgrounds, with different identities and experiences, make our product and our company better. That’s why we dedicated a page in our handbook to diversity and inclusion. No matter your background, we'd love to hear from you!

Also, if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! #LI-Remote

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