Dental Office Assistant (ZR_25064_JOB)

This is a remote position.

Schedule:

• 40 hours per week, Monday-Friday, 9:00 AM - 6:00 PM Pacific Tim
• Client Timezone: Pacific Standard Time (PST)

Step into an exciting opportunity as a Virtual Dental Office Assistant where you'll serve as a vital communication bridge between patients and their dental care team. In this remote position, you'll be the friendly, professional voice that patients hear when they call, helping to ensure no patient inquiry goes unanswered during busy periods. You'll master cutting-edge dental practice management software while developing expertise in healthcare administration, with clear pathways for professional growth including potential expansion into billing and advanced administrative functions. This role offers the perfect blend of healthcare industry experience, customer service excellence, and technical skill development, all while working remotely with a supportive team that values your contributions to patient care.

Responsibilities

• Serve as the primary virtual receptionist, professionally handling incoming patient phone calls during peak busy periods
• Manage patient appointment scheduling and coordinate with the practice calendar to optimize patient flow
• Conduct insurance eligibility verification and accurately input patient information into the practice management system
• Provide exceptional customer service by addressing patient inquiries and ensuring clear communication
• Utilize PracticeWeb software to maintain accurate patient records and appointment data
• Collaborate seamlessly with the on-site office manager and front desk team to ensure smooth operations
• Participate in ongoing training with potential advancement into billing responsibilities as expertise develops
• Support practice efficiency by ensuring no patient calls are missed during high-volume period

• Minimum 2-3 years of experience in customer service, administrative support, or healthcare-related roles
• Strong verbal communication skills with a professional, friendly phone manner essential for patient interactions
• Experience with dental practice management software (PracticeWeb/Open Dental preferred) or willingness to learn quickly
• Ability to work dedicated Pacific Time hours (9:00 AM - 6:00 PM PST) Monday through Friday
• Proficiency in learning new software systems and following detailed healthcare procedures
• Reliable high-speed internet connection and comfortable using VoIP phone systems
• Detail-oriented approach with ability to handle sensitive patient information confidentially
• Self-motivated and able to work independently while maintaining team collaboration
• Interest in healthcare industry and commitment to supporting quality patient care

Independent Contractor Perks

• Permanent work-from-home
• Immediate hiring

Originally posted on Himalayas