Customer Service Representative in Oriskany – Amazon Store
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Job Customer Care Advocate Oriskany, NY (Candidates must live within one hour of Oriskany, NY) - Work Remote after training Training * October 6 - November 5 (In-person Monday-Thursday, virtual Friday, 8:00 AM - 5:00 PM EST) Nesting * November 6 - November 21 (continuation of training) Hours of * Monday-Friday, 8:00 AM - 11:00 PM EST (flexibility required) Contract 3 months (Possibility for extension based on performance) REQUIRED SKILLS & EXPERIENCE * High School Diploma or GED. * 1+ year of customer service experience (call center, retail, restaurant, or similar). * Must live within one hour of Oriskany, NY. * Flexibility to work shifts during operating hours (8 AM - 11 PM, Monday-Friday). * Intermediate computer skills with ability to multitask across multiple programs and monitors. PREFERRED QUALIFICATIONS * Prior call center or customer service representative experience. * Experience with dental or other insurance products. * Previous dental office experience. * Strong keyboarding and computer navigation skills. * Excellent listening and communication skills with the ability to build trust through empathy. * Experience using Salesforce is a plus. PDN-9fb4b484-2b9a-42cb-b0e2-75c9d4b84ff7
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