CRM Specialist

At Gopuff, we’re not just delivering convenience, we’re redefining how the world shops. Since pioneering instant needs in 2013, we’ve empowered millions of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence.

We’re looking for an exceptional CRM Specialist to join Team Blue!

Gopuff is on a mission to become the go-to platform for instant delivery of everyday essentials, and our CRM team plays a key role in making that happen. We’re looking for a commercially-minded, technically capable CRM Specialist to help drive customer engagement, retention, and lifetime value through smart, data-driven campaigns.

You’ll support the end-to-end execution of multi-channel CRM activity (email, push, in-app), working closely with growth, trading, and analytics to make every message count.

If you’re a high-performer who thrives in fast-paced, high-impact environments, this is your chance to build, innovate, and leave a lasting mark on one of the most disruptive industries in the world.

Are you ready to shape the future of commerce? Let’s go.

Company Summary & EEOC Statement:

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.