[Remote] Account Systems Engineer

Note: The job is a remote job and is open to candidates in USA. The Redesign Group is a global technology and cybersecurity Solution Provider that focuses on helping organizations achieve meaningful transformation. They are seeking Account Systems Engineers to develop deep technical relationships with strategic customers, acting as trusted advisors and crafting tailored solutions to drive customer success.

Responsibilities

• Act as the technical owner for ~5–10 strategic accounts in your region, building deep trust with customer engineers and architects
• Spend significant time with customers (on-site and virtual) to understand business objectives, technical environments, challenges, and long-term goals
• Assess customer needs and translate them into tailored multi-vendor infrastructure architectures across servers, storage, networking, virtualization, cloud, and software solutions
• Package, propose, and present compelling end-to-end solutions that clearly address customer challenges and support their transformation roadmap
• Partner closely with field sales, Solutions Architects, Solution Consultants, OEM presales engineers, and services teams to craft winning proposals and support bid cycles
• Lead discovery sessions, technical demonstrations, proof-of-concepts (POCs), and technical workshops with customer stakeholders
• Develop and maintain detailed account documentation, architecture diagrams, roadmaps, and action plans to ensure continuity and shared understanding across the account team
• Proactively identify expansion opportunities within existing accounts and help drive account growth, aligned with land-and-expand / 100% wallet share strategy
• Coordinate technical support, implementation details, and acceleration of sales cycles when needed
• Dedicate recurring time each week to training and certification to stay current with technologies customers rely on
• Contribute field feedback and insights to internal teams to help shape offerings, best practices, and engagement models for strategic accounts

Skills

• Proven pre-sales, consulting, or technical account experience supporting enterprise IT solutions
• Strong understanding of enterprise technologies including servers, storage, networking, virtualization, and cloud
• Ability to interpret business and technical needs and translate them into clear, compelling architectures
• Exceptional communication skills with the ability to present to both technical and executive audiences
• Comfortable working collaboratively in a matrixed environment with sales, engineering, and services partners
• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
• Industry certifications relevant to infrastructure technologies (e.g., networking, cloud, storage)

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) retirement plan with company match (annual dollar cap applied)
• Flexible time off plan
• 15 paid holidays
• Sick leave (amount varies by state requirements and is at least the minimum required by any state)
• Short-term and long-term disability
• Life insurance
• Paid parental leave

Company Overview