Remote Data Entry Specialist – Healthcare Claims Processing & Digital Documentation at arenaflex

Join arenaflex: Where Precision Meets Purpose in Healthcare Data Management

In an era where digital transformation drives the healthcare industry forward, the accuracy and speed of data entry professionals have never been more critical. arenaflex stands at the forefront of this evolution, partnering with leading healthcare organizations to digitize, validate, and process millions of claims that ultimately impact patient care and provider reimbursement. We are seeking meticulous, tech-savvy, and dedicated individuals to join our team as Remote Data Entry Specialists focused on healthcare claims processing.

This is more than a typing job. It is a chance to become an essential contributor to the healthcare ecosystem, working remotely from your home in the United States while supporting a mission that touches millions of lives daily. At arenaflex, we believe that every piece of data entered with care translates into better outcomes for patients, providers, and the communities we serve.

About the Role

As a Remote Data Entry Specialist at arenaflex, you will play a pivotal role in our healthcare claims processing operation. Your primary responsibility will be to capture, digitize, and validate incoming healthcare claim forms submitted by our clients. These forms contain vital information that drives billing decisions, insurance reimbursements, and patient care coordination. You will work within established procedures and digital platforms to ensure that every data point is captured accurately and efficiently.

This position is based remotely, but our operations hub is located in San Antonio, Texas. We are hiring for full-time positions with set shift schedules designed to provide work-life balance while meeting the needs of our healthcare clients. Whether you are an experienced data entry professional or someone with a keen eye for detail looking to build a career in healthcare operations, this role offers a stable, growth-oriented environment.

Key Responsibilities

• Claims Data Capture and Validation: Accurately enter and validate complex healthcare claim data from physical and digital source documents into arenaflex proprietary systems and client platforms.
• Image Classification and Indexing: Review, classify, and properly index incoming claim form images, ensuring they are correctly categorized and stored for downstream processing.
• Pre-Adjudication Review: Conduct initial review of claims documentation to identify discrepancies, missing information, or data entry errors. Correct data as required before claims move to the adjudication stage.
• Verification of Automated Extractions: Cross-reference and verify data captured by automated data extraction tools, making manual corrections when necessary to maintain accuracy standards.
• Multi-System Navigation: Utilize various internal systems, databases, and applications to complete assigned tasks, ensuring seamless data flow across platforms.
• Source Document Reconciliation: Complete assignments by comparing and reconciling information from multiple source documents to verify data accuracy or gather additional details needed for processing.
• Quality and Productivity Compliance: Meet or exceed established productivity benchmarks, including keystrokes per hour (KSPH) targets, while maintaining an error rate of less than 1%.
• Adherence to Procedures: Follow established protocols, standard operating procedures, and best practices consistently to ensure quality and compliance.
• Close Supervision Collaboration: Work under the guidance of team leads and supervisors, reporting progress, challenges, and seeking clarification when needed.

Shift Schedule

Team members will be assigned to one of the following shift windows, Monday through Friday:

• 6:00 AM CST to 2:00 PM CST
• 11:00 AM CST to 7:00 PM CST
• 2:00 PM CST to 10:00 PM CST

Shift availability will be discussed during the interview process, and preferences will be considered based on operational needs.

Essential Qualifications and Requirements

To succeed as a Remote Data Entry Specialist at arenaflex, candidates must meet the following minimum requirements:

• Typing Proficiency: Minimum typing speed of 45+ words per minute (WPM) with a high level of accuracy. Demonstrated 10-key by touch proficiency is required.
• Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable conducting internet research and navigating multiple software applications simultaneously.
• Performance Under Pressure: Ability to work effectively under pressure to meet tight deadlines while maintaining exceptional accuracy standards.
• Productivity Benchmarks: Must maintain or exceed 4,000 keystrokes per hour (KSPH) for numeric data entry and 2,500 KSPH for alphanumeric data entry, with an error rate of less than 1%.
• Technical Setup: Prior experience working through VPN (Virtual Private Network) connections is preferred, as this position requires secure remote access to client systems.
• Age Requirement: Must be at least 18 years of age or older.
• Education: High school diploma or general education degree (GED) required.
• Work Authorization: Must be eligible to work in the United States.
• Background Check: Must be able to clear any necessary criminal background checks and/or drug screenings as required by client contracts.

Preferred Qualifications

While not mandatory, the following qualifications will give candidates a competitive edge:

• Basic knowledge of medical claims form processing, including familiarity with CMS-1500, UB-04, or other standard healthcare claim forms.
• Previous experience in a healthcare data entry, medical billing, or health information management role.
• Familiarity with HIPAA regulations and the importance of patient data privacy.
• Experience working in a remote or distributed team environment.
• Bilingual capabilities, particularly Spanish-English, are a plus given our diverse client base.

Skills and Competencies for Success

Beyond the technical requirements, the ideal candidate will demonstrate:

• Exceptional Attention to Detail: The ability to spot errors, inconsistencies, and discrepancies in complex data sets.
• Time Management: Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
• Adaptability: Comfort with learning new systems, processes, and technologies as client needs evolve.
• Self-Motivation: The discipline to stay focused and productive while working independently from a home office.
• Communication Skills: Clear and professional written and verbal communication for collaborating with team members and supervisors.
• Problem-Solving: Resourcefulness in identifying data issues and knowing when to escalate concerns to supervisors.
• Commitment to Confidentiality: Understanding the sensitive nature of healthcare data and a steadfast commitment to maintaining privacy and security standards.

Compensation and Benefits

At arenaflex, we believe in rewarding hard work and dedication with competitive compensation and a comprehensive benefits package. This position offers an hourly rate of $15.00 per hour, with opportunities for performance-based bonuses or incentives based on business needs.

Our benefits include

• Health insurance coverage, including medical, dental, and vision options
• Voluntary dental and vision programs for additional coverage
• Life and disability insurance for financial security
• Retirement savings plan to help you build your future
• Paid holidays throughout the year
• Generous paid time off (PTO), vacation, and sick leave
• Remote work flexibility, allowing you to work from the comfort of your home
• Career development and training opportunities

Please note that actual salaries may vary based on factors such as location, experience, and performance. In certain states, pay transparency laws require disclosure of compensation information, which will be provided during the hiring process.

Work Environment and Company Culture at arenaflex

arenaflex is more than a workplace — it is a community of dedicated professionals who take pride in the impact of their work. Our culture is built on the following pillars:

• Individuality and Inclusion: At arenaflex, every team member is noticed and valued. We celebrate diversity in all its forms and believe that unique perspectives drive innovation.
• Mission-Driven Work: Our clients include Fortune 100 companies and government agencies, meaning the work you do supports critical services that affect millions of people every day.
• Growth Mindset: We invest in our people through training, mentorship, and advancement opportunities, helping you build a long-term career, not just a job.
• Supportive Leadership: Our supervisors and team leads are committed to your success, providing guidance, feedback, and the resources you need to excel.
• Work-Life Balance: With structured shifts and remote work options, we help you maintain a healthy balance between your professional and personal life.

Career Growth and Development Opportunities

Starting as a Data Entry Specialist at arenaflex opens doors to numerous career pathways. As you gain experience and demonstrate excellence, you may have opportunities to advance into roles such as:

• Senior Data Entry Specialist or Team Lead
• Quality Assurance Analyst
• Healthcare Claims Processor
• Medical Billing and Coding Specialist
• Operations Supervisor
• Client Account Manager

We provide ongoing training to help you develop new skills, stay current with industry trends, and prepare for advancement. Many of our leaders started in entry-level positions and grew their careers through dedication and the support of our development programs.

Equal Opportunity and Accessibility

arenaflex is an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex or gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military or veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law.

Candidates with disabilities who require a reasonable accommodation during the application or interview process may request such accommodations through our dedicated accommodation request process. We are committed to ensuring that all candidates have an equal opportunity to demonstrate their qualifications and talents.

Health and Safety Commitment

At arenaflex, the health and safety of our associates, their families, and our communities is a top priority. Depending on client requirements and applicable laws, we may request vaccination status information from applicants where legally permissible. Providing this information, when required, is a condition of employment with arenaflex.

Take the Next Step in Your Career

If you are a detail-oriented professional with a passion for accuracy, a love for technology, and a desire to make a tangible difference in the healthcare industry, arenaflex wants to hear from you. This is your opportunity to join a company that values your contributions, invests in your growth, and provides the flexibility of remote work.

Don’t miss this chance to build a rewarding career with a company that recognizes individuality, celebrates achievement, and is committed to creating exceptional outcomes for our clients and the millions of people they serve. Apply today and become part of the arenaflex team — where every keystroke counts and every team member matters.