[Remote] Clinical Auditor/Analyst (Remote)- Fraud, Waste and Abuse

Note: The job is a remote job and is open to candidates in USA. UPMC Health Plan is seeking a Clinical Auditor/Analyst for their Fraud, Waste & Abuse department. This role involves conducting clinical audits and reviews, analyzing care and services related to clinical guidelines, and collaborating with various departments to resolve issues. The Clinical Auditor/Analyst will utilize fraud detection software and conduct audits to ensure compliance with coding and regulatory requirements.

Responsibilities

• Respond to fraud, waste, and abuse referrals and/or complete data analysis and related audits as assigned
• Utilize fraud detection software to assess and monitor for potential FWA
• Review and analyze claims, medical records and associated processes related to the appropriateness of coding, clinical care, documentation, and health plan business rules
• Provide a clinical opinion for special projects or various issues including appropriate utilization of controlled substances, prescribing of controlled substances, or medically appropriate services
• Query medical and/or pharmacy claims and conduct a risk assessment by performing data analysis and applying applicable coding guidelines, Health Plan policies and any applicable National Coverage Determination (NCD) or Local Coverage Determination (LCD).Evaluate referrals from Pharmacy Benefit Manager (PBM) by analyzing medical and pharmacy claims and associated clinical documentation in HealthPlaNET, Mars, Epic and/or Cerner
• Complete audits by utilizing standard coding guidelines and principles and coding clinics to verify that the appropriate CPT codes/DRGs were assigned and supported in the medical record documentation
• Attend in person or virtual recipient restriction hearings
• Review Medical Pended Queue claims to understand and resolve claim referral issues through research and interaction with other Health Plan Departments including Medical Management, Medical Directors, various committees, and other appropriate Health Plan departments
• As necessary, assist in the development of new policies concerning future Health Plan payment of identified issue
• Assess, investigate and resolve low to intermediate issues
• Write concise written reports including statistical data for communication to other areas of UPMC Health Plan and to communicate with department heads for identification of various problem issues, how they affect the Health Plan, and to make recommendations for resolution of the issue
• Identify error trends to determine appropriate training needs and suggest modifications to company policies and procedures
• Conduct provider education, as necessary, regarding audit results
• Communicate effectively with Medical Directors and ancillary departments as necessary to address issues and concerns
• Understand customers including internal Health Plan Departments (i.e. Claims staff, Customer Service, Marketing, etc.) and external customers (i.e. Health System Internal Audit, Client Audit teams) to understand issues, identify solutions and facilitate resolution
• Serve as an SIU representative at internal and external meetings, document and present findings to SIU Staff and document as appropriate in the SIU FWA Case Management Database
• Assist in the development and revision of SIU policies and procedures
• Identify trends for improvements internally, such as claims payment, to determine appropriate training needs and suggest modification to company policies and procedures
• Participate in training programs to develop a thorough understanding of the materials presented
• Obtain CPE or CEUs to maintain nursing license, and/or professional designations
• Design and maintain reports, auditing tools and related documentation
• Maintain or exceed designated quality and production goals
• Maintain employee/insured confidentiality and adhere to HIPAA regulations

Skills

• Registered Nurse (RN)
• Five years of clinical experience
• Two years of fraud & abuse, auditing, case management, quality review or chart auditing experience required
• Ability to analyze data, maintain designated production standards, and organize multiple projects and tasks
• In-depth knowledge of medical terminology, ICD-10 and CPT-4 coding
• Knowledge of health insurance products and various lines of business
• Detail-oriented individual with excellent organizational skills
• Keyboard dexterity and accuracy
• High level of oral and written communication skills
• Proficiency with Microsoft Office products (Excel, Access, OneDrive, OneNote and Word)
• AAPC or AHIMA Certified (CPC, CPMA, CIC, CCA, CCS, CCS-P) or AHFI designation preferred

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