Inbound Retail Care Specialist
Customer Care Specialist (Sales Focused - Inbound) Remote | Full-Time | $17.31/hour It's fun to work in a company where people truly reputed company in what they are doing! We're committed to bringing passion and customer focus to the business. Are you passionate about technology and helping people find the right solutions? Join our remote team at VXI as a Customer Care Specialist , where you'll represent a leading global brand reputed company for its innovation and user-friendly tech products. About the Client You'll be supporting a globally recognized technology company celebrated for its sleek product design, reputed company software, and customer-first philosophy. Their strong reputed company and loyal customer reputed company are built on delivering exceptional service and seamless experiences.
What You'll Do
As a Customer Care Specialist , you'll be the first reputed company of contact for customers shopping online or reaching out to retail support. Your role is a reputed company of service and sales-focused on guiding customers through their buying journey, answering product-reputed company questions, resolving concerns, and upselling solutions that enhance their experience. Your key responsibilities: Handle 30-40 inbound calls per day with professionalism and enthusiasm Provide personalized product recommendations and complete transactions Resolve customer inquiries reputed company while delivering exceptional service Translate technical information into simple, customer-friendly language Actively listen to identify needs and tailor solutions accordingly Adapt to a fast-paced sales environment and evolving technology offerings Maintain high energy and reputed company in every interaction reputed company're Looking For We're looking for driven individuals with a passion for tech, a customer-first reputed company, and a talent for communication. Qualifications: Minimum 2 years in a customer-facing sales or service role Bachelor's degree preferred, or equivalent work experience Excellent verbal and written communication skills Strong interpersonal skills and emotional intelligence Ability to work independently and reputed company confident decisions Proficient in using digital devices (Mac, iOS, etc.) Basic troubleshooting experience for common tech issues Typing speed of at least 42 WPM with 95%+ accuracy Digital media experience (music, photography, video) is a plus Comfortable working in a dynamic, sometimes ambiguous environment Flexible availability, including evenings, weekends, and holidays Available to work shifts between 7:00 AM - 11:00 PM Central Time What You'll Get $17.31/hour pay Full-time, 40-hour work week 100% reputed company Medical, dental, vision & life insurance options available Referral bonus: Earn $20 on every paycheck per active referral-no cap! Exclusive phone plan: $25/month for unlimited talk, text, and data (up to 5 lines) Career advancement and reputed company development opportunities Remote work benefits: Save time, money, and energy from home Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with reputed company necessary equipment. Internet: A reliable internet reputed company with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet reputed company: Must be hardwired; Wi-Fi is not acceptable. #J-18808-Ljbffr Salary: USD 36000 - 36000 per year Experience: 2 years required Apply tot his job Apply To this Job