[Remote] Regional Vice President of Operations

Note: The job is a remote job and is open to candidates in USA. Confidential company is seeking a Regional Vice President of Operations to lead and optimize operations across a multi-state region. This executive leader will oversee regional performance, drive growth and profitability, and ensure operational excellence while fostering a culture of accountability and collaboration.

Responsibilities

• Lead all aspects of regional operations across multiple locations within an assigned area
• Develop and execute operational strategies that align with company goals and growth initiatives
• Ensure consistent execution of operational standards, policies, and procedures across all locations
• Drive operational efficiency and identify opportunities for process improvement and cost reduction
• Monitor key performance indicators (KPIs) and implement action plans to address performance gaps
• Own regional P&L performance, including revenue growth, expense management, and profitability
• Develop and manage annual budgets, forecasts, and financial plans
• Analyze business trends and financial data to identify opportunities and risks
• Partner with Finance and executive leadership to achieve organizational financial objectives
• Lead, develop, and mentor a team of regional and field leaders
• Build a high-performing culture focused on accountability, engagement, and results
• Oversee talent acquisition, succession planning, leadership development, and workforce planning initiatives
• Conduct regular performance reviews and coaching sessions to drive employee growth and retention
• Champion a customer-centric culture that delivers exceptional service and brand consistency
• Ensure locations meet or exceed customer satisfaction and service standards
• Address escalated customer concerns and implement corrective action when necessary
• Partner with executive leadership to develop and implement strategic initiatives
• Lead regional rollout of new programs, technologies, operational processes, and business initiatives
• Collaborate cross-functionally with HR, Finance, Marketing, Supply Chain, Merchandising, and other departments to support organizational goals
• Identify market opportunities and competitive trends to drive business growth
• Ensure compliance with all company policies, regulatory requirements, and safety standards
• Mitigate operational risks and implement appropriate controls and corrective action
• Maintain strong operational governance and audit readiness across the region

Skills

• Bachelor's degree in Business Administration, Operations Management, or related field
• 10+ years of progressive leadership experience in multi-unit operations, retail, distribution, service, or related industries
• 5+ years of executive-level leadership experience overseeing large geographic regions
• Demonstrated success managing P&L responsibility exceeding $100M+ in annual revenue
• Proven ability to lead large, geographically dispersed teams
• Strong financial acumen with experience in budgeting, forecasting, and operational analytics
• Excellent communication, leadership, and stakeholder management skills
• Ability to travel extensively throughout assigned region
• Master's degree (MBA or related field)
• Experience leading operations within a national retail, service, consumer products, or multi-site organization
• Background in large-scale organizational transformation, change management, and operational excellence initiatives
• Experience with workforce planning, talent development, and succession management

Company Overview