[Remote] Manager of Revenue Operations & Systems

Note: The job is a remote job and is open to candidates in USA. Humanly is a company that builds AI-native hiring software aimed at transforming recruiting into a predictable system. They are seeking a Manager of Revenue Operations & Systems to own the full revenue systems ecosystem, optimizing existing processes, and ensuring data integrity across various teams. The role involves overseeing HubSpot architecture, forecasting infrastructure, and cross-functional operational alignment while reporting directly to the VP of Sales.

Responsibilities

• Own the performance, scalability, and operational health of the full revenue systems ecosystem
• Govern HubSpot architecture – account/contact/opportunity structure, lifecycle stages, territory logic, routing, and attribution
• Own and optimize the full GTM tooling stack (HubSpot, Gong, LinkedIn Sales Navigator, ZoomInfo, and adjacent tools) – configuration, adoption, vendor relationships
• Eliminate redundancy and technical debt across integrated platforms; consolidate and rationalize where needed
• Own CRM data quality standards, deduplication, account hierarchy, and source-of-truth definitions across all integrated platforms
• Lead active cleanup of inherited workflows, duplicate records, broken automations, and inconsistent data structures from acquisition activity
• Ensure that Sales, CS, Finance, and Partnerships leadership can make decisions from a single, reliable data environment – and hold yourself accountable for measurably improving it over time
• Mature the forecasting and reporting infrastructure from functional to predictive
• Deliver leadership-ready visibility into pipeline health, conversion performance, rep productivity, expansion opportunities, and customer lifecycle movement
• Own the KPI framework across GTM functions – define it, maintain it, and drive adoption
• Serve as the operational connective tissue across Sales, Marketing, CS, Partnerships, Finance, Product, and Engineering
• Translate GTM strategy into scalable systems and processes; reduce friction and eliminate duplicate workflows across GTM handoffs
• Run deal desk for new business and expansion/renewal deals – review deal structures, pricing, and terms; serve as the escalation point for non-standard requests
• Act as the neutral, outside vote on rules of engagement disputes when revenue teams have conflicting claims on accounts, territories, or process ownership
• Audit and rationalize the current tech stack – identify redundant tools, underutilized systems, and inefficient workflows
• Build scalable account hierarchy models and cross-platform reporting alignment that can absorb future growth
• Maintain operational readiness for future acquisitions – documented integration patterns, clean data baselines, and established playbooks

Skills

• 5–8+ years in revenue operations or GTM systems roles – ideally in a high-growth SaaS environment, with direct ownership of the revenue tech stack (not just administration of it)
• Post-acquisition or multi-entity experience – you've navigated inherited systems, conflicting data structures, and the operational complexity that comes with rapid growth; you know what it takes to consolidate without breaking what works
• Deep HubSpot expertise – architecture, governance, workflow design, and optimization across a multi-platform environment; you can build it, break it, and fix it yourself
• Forecasting and analytics fluency – you can build reporting infrastructure from scratch, mature it from functional to predictive, and get GTM leadership to actually trust and use it
• Deal desk experience – comfortable reviewing deal structures, pricing, and commercial terms; able to hold the line on margin integrity without slowing down the business
• Cross-functional credibility – you earn trust through operational reliability, not just technical skill; Sales, CS, Finance, and Exec teams see you as a partner, not a ticket queue
• Hands-on builder – this is an IC role; you do the work yourself and take pride in it
• AI fluency in your own work – you're already using AI tools to work faster and smarter, not just thinking about it
• Experience consolidating GTM tech stacks across multiple acquisitions
• Background supporting both new business and expansion/renewal motions simultaneously
• Familiarity with Gong, ZoomInfo, or LinkedIn Sales Navigator in an operational capacity
• Exposure to deal desk, pricing strategy, or commercial operations in a SaaS environment

Benefits

• Competitive compensation + equity
• Company sponsored medical, dental, and vision plans for employees
• Learning & development stipend
• Wellness stipend
• 401(k) program
• 12 weeks fully paid parental leave
• Flexible PTO
• Recognition programs and prizes
• Company retreats and team building events!

Company Overview